NLU Comparison between Clare.AI, IBM Watson, and Dialogflow

Introduction Clare.AI builds AI enterprise conversation platform, powered by proprietary Natural Language Processing model which focuses in Asian languages. Enterprise clients use our platform to build digital assistants across the entire conversational customer journey, from queries, quotations, to claims. We have launched digital assistants in 4 countries - Hong Kong, Taiwan, Malaysia and the Philippines, …

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Clare.AI Wins the ET Net FinTech Award 2018

Ken Yeung, Co-Founder of Clare.AI is receiving the award FinTech inevitably has an increasingly important role in this era and 2018 was the vital year for the FinTech industry, especially in Hong Kong. By combining the industry know-how, resources, and client base of financial institutions with the innovation and agility of FinTech, collaboration between financial …

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Birdie – Customer Friendly Service at Scale

Background With its advanced telecommunications infrastructure, Hong Kong has a 246% mobile subscriber penetration rate. Although it has one of the most competitive telecommunications landscape, customers of its traditional telco companies share some common pain points: high service cost, rigid 24-month contract with relatively disappointing service experience - long queuing up in physical stores, impersonal …

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What are the Benefits of Adopting Chatbots for Your Business?

Chatbots can be a great strength to a business strategy. Being an early adopter of chatbot technology can give you a major advantage your competitors. Research predicts that by the end of 2020 about 80% of business will adopt chatbot to increase their Business revenue. People are 10x more likely to engage with a chatbot! …

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