Birdie – Customer Friendly Service at Scale

Background With its advanced telecommunications infrastructure, Hong Kong has a 246% mobile subscriber penetration rate. Although it has one of the most competitive telecommunications landscape, customers of its traditional telco companies share some common pain points: high service cost, rigid 24-month contract with relatively disappointing service experience - long queuing up in physical stores, impersonal …

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What are the Benefits of Adopting Chatbots for Your Business?

Chatbots can be a great strength to a business strategy. Being an early adopter of chatbot technology can give you a major advantage your competitors. Research predicts that by the end of 2020 about 80% of business will adopt chatbot to increase their Business revenue. People are 10x more likely to engage with a chatbot! …

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Japanese NLU Engine Comparison between IBM Watson, Dialogflow (API.ai) & wit.ai

Clare.AI is dedicated to continually develop Asian language NLP sets in the finance domain. Japanese is spoken by 126 million speakers. Clare.AI was honored to be selected by Tokyo Metropolitan Government as one of the 8 companies to join the Fintech Business Camp. We have also been traveling more to Japan to explore business opportunities. …

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An Introduction to Chatbots and How They Can Impact Business

Chatbots are not a particularly new phenomenon to this world. They are in essence programmed input-output systems. In the most basic form, Chatbots, also known as chatterbots, interact with humans on closed domains via written text. The user may ask simple questions or give simple commands like “Give me a news update”, which the Chatbot …

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